Shipping Deals & Lead time

Shipping Deals:

FREE SHIPPING to United States, Canada, Australia, UK, Asia Pacific, France, Italy, Belgium, Luxembourg, Netherlands and Spain. FREE SHIPPING to anywhere in the Philippines as well! Applicable to purchases of GRAND VIDEOKE main units, special packages and items worth US $137 and above.
For other countries, we offer 50% off on shipping.

Note: The tax/duty assessment is entirely up to your host country and will be the customer's responsibility if any is applied. Grandvideoke.com will only shoulder Philippine-side tax/duty and licenses.

Shipping costs for orders from Grandvideoke.com will be determined by the weight of the items ordered and the destination address you specified in your order. The shipping cost for any order will be automatically generated after your purchase.

 

Shipping Lead-time and Tracking Information:

The total number of days it would take before the package arrives at your location will be the sum of its transit time and order processing time.
Our order processing time is just one business day.
Our transit time is 3-5 business days via our trusted courier UPS (except for UPS considered  remote areas).

You will be notified via email once your order is validated and shipped, together with the tracking number of the shipment.

You may track the shipment of your order in our webstore at www.grandvideoke.com/store or via UPS online tracking.


IMPORTANT: The product warranty does not include possible freight charges (inbound/ outbound) in case the product needs to be transported back to the Philippines.
Customer shall shoulder both shipping cost and must be prepaid and insured.